Tax help

ARIZONA — The IRS provides free volunteer income tax assistance for those who qualify.

Taxpayers can search for Volunteer Income Tax Assistance provider at the website: or by calling: 1-800-906-9887; 888-227-7669.

VITA providers closest to Pinetop-Lakeside, Show Low and Snowflake-Taylor are:

  • White Mountain Apache Tribe Housing Authority at 50 W. Chinatown St. in Whiteriver. No appointment necessary. Hours are 9 a.m. to noon Monday through Friday.
  • CAP Globe VITA Site at 5515 S. Apache Ave., Suite 200 in Globe. 928-425-7631.
  • CAP Payson VITA Site at 514 S. Beeline Highway in Payson. 928-474-7192.

Tax Counseling for the Elderly (TCE) is also available for those who qualify. Many of these providers are through the AARP Foundation. Visit or call 1- 800-906-9887 for more details.

If you need assistance, don’t hesitate to ask. Even if you think you don’t qualify for free help, you might!

Other resources:

  • State Tax Department: 602-255-3381
  • IRS main number: 1-800-829-1040
  • Stimulus check wrong amount, never received: 1-800-919-9835
  • Self-employed taxpayers with account or tax law questions: 1- 800-829-4933
  • Identity and refund theft victims; get a new IP PIN: 1- 800-908-4490
  • Balance due questions: 1- 800-829-0922; 1- 800-829-7650; 1- 800-829-3903
  • Estate and gift tax questions: 1-866-699-4083
  • Report phishing and other scams; see if an IRS agent’s name and badge number are legit: 1- 800-366-4484
  • Check status of a tax refund: 1 -800-829-1954
  • Check status of a tax refund being held: 1-866-897-3315
  • Check status of an amended tax return: 1-866-464-2050
  • Taxpayer Advocate Service: 1-877-777-4778
  • Ask IRS to mail you paper tax forms: 1- 800-829-3676

The IRS operates local Taxpayer Assistance Center offices in every state. To see their local addresses and phone numbers, visit

Note: You can’t just show up at a local IRS office any time. You have to make an appointment. That IRS number is 1-844-545-5640.

Reach the reporter at

Laura Singleton is a reporter for the White Mountain Independent, covering Show Low city government, business and education.

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